(no subject)

[aprilstarchild]

When you buy/sell on ebay (or wherever), do you enjoy getting/sending little notes?

I'm sending off the dresses I sold today, and stuck a note in there that said basically "Thank you, hope you enjoy the dresses, please leave me feedback because I'm new to ebay."

I'm going to leave feedback too, it seems only polite, although all I have to say is that she paid the invoice in a day, which is nice. Damn, I'm green on this "selling online" thing.

Comments

[(Anonymous)]

I buy a lot on Ebay and also sell, and yes, little notes are nice to personalize a purchase. I also send the buyer an email once it has shipped, just so they know it's on the way. Are you using delivery confirmation when shipping? Even though it costs a little extra to purchase it, for Ebay, you want to definitely do this so you can see that the package at least got delivered to the address. It's a little peace of mind and can cover you later if the buyer might say they never got the item. I have sent items without it and not had a problem, but any experienced seller will recommend it.
I also only leave feedback either after the buyer has done so, or see that the item was delivered. Some buyers never leave feedback, which I know is frustrating when you're new. It's okay to remind them, especially since you need to get feedback built up.
One other thing-if you're selling clothing, be very clear about your return policy, whether you will or won't accept returns. I know Ebay now makes you include this in your auctions, but I've sold used clothing in the past and had someone return a dress a month after the auction looking worse than when it went out. Don't be afraid to be firm about your terms, I don't want to be negative and say all buyers are bad, but you also want to protect yourself.

[aprilstarchild.livejournal.com]

I forgot to specify it in the listing, but yes, I did delivery confirmation. I then emailed the buyer to say "sent it, here's the number." Next time I'll include that in the shipping price.